Privacy Policy

About this privacy notice

This privacy notice describes how Kin House (‘Kin House’ or ‘we’) collects and uses your personal data.

We are a “controller” (also known as a “data controller”). This means that we are responsible for deciding how and why we hold and use personal data about you, and for explaining this clearly to you.

This notice applies to:

Users of our website (our site); and
any person who subscribes to our mailing list.
It is important that you read this notice, together with any other privacy information or notices we may provide on specific occasions when we are collecting or processing personal data about you. This is to help ensure that you are aware of how and why we are using such information.

Information we collect and process

We collect personal data direct from you when you provide us with your contact details in order to sign up to our mailing list.

We may collect further information from you during the period of our relationship.

We use your personal data to communicate with you, including to provide you with information about Kin House, products or services.

We set out below further information on these purposes and our lawful basis for processing such information.

Users of our site:

When you browse our site we may collect information about your preferences and the pages you are interested in.
We also collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
We also collect information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
This is for our legitimate interest in giving you content which is bespoke to you and making sure that our website runs smoothly.
Subscribers to the mailing list

When you provide us with your email address, we will provide you with updates in relation to Kin House, including opening plans, website developments, and other events related to kin House that we feel may be of interest.
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.
You will have provided your consent to be contacted via the sign up process. You have a right to withdraw that consent at any time. You can withdraw your consent by contacting us as follows: or by clicking the link in any email that we have sent you. Any use of your personal data before you withdraw consent remains valid.
Sharing your information

We may share your information with third parties as follows:

We will share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
If ever in the future, we are considering restructuring, we may share your information with the other parties involved and with the relevant professional advisors.
If we have a legal obligation to do so or for the purposes of fraud protection and credit risk reduction.
We may share your personal data with third party service providers who act on our behalf such as IT services providers.
We use mailchimp to process our mailing lists, and we will send them your contact details if you sign up to receive emails from us. We have an agreement in place with mailchimp to ensure that your data rights are protected.

Overseas transfers

Any personal data that you submit to us will be held on secure servers, based within the UK or the European Economic Area (EEA).

Mailchimp is based in the US, and will store the details that we provide them on servers based in the US. We have in place standard contractual clauses with mailchimp that serve as a safeguard for your personal data.

How long will we use your personal data for?

Usually, we only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

If you would like further information, please contact us on

Your rights in relation to our processing of your personal data

You have the right to:

object to the processing of your personal data in some cases. You have a right to object if we are using it for direct marketing purposes (e.g. to send you an email about a the opening of Kin House). You also have a right to object if the lawful basis on which we are relying is either legitimate interests or performance of a task carried out in the public interest.
request a copy of the personal data we hold about you;
request correction of the personal data that we hold about you if it is incorrect;
ask us to delete the information that we hold about you;
ask us to restrict how we use your personal data;
ask us to send another organisation information that you have provided to us in a format that can be read by computer.
If you want to exercise any of your rights, please contact Please note that these rights do not apply in all cases,

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).

If you ask us to restrict our use of your personal data or delete it, we will not be able to provide you with our products or services.

You have a right to lodge a complaint with a data protection supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office – If you do have any concerns about how we have handled your personal data we would kindly ask that you contact us in the first instance before you speak to the ICO so that we have an opportunity to put things right.

Last updated January 2022